Useful numbers – Electric Union of Cuba (UNE)

The Electric Union of Cuba, to guarantee the generation, transmission, distribution and commercialization of electricity to all its customers and with the purpose of serving with quality and achieving maximum satisfaction of them, makes available to the population the utility numbers for their information and report any breakdown 24 hours a day.

The number of reports to outages and breakdowns at the national level is: 18888

You can call that number from landlines or mobile phones at any time of the day and will automatically respond to your province's information center.

In addition, you can contact customer service centers by province if desired:

Province Phone
Pinar del Río 48773014 Extension: 258 and 251
Artemis 47331500
Havana 76463137 (67)
Mayabeque 47864092
Matanzas 45245033 Extension: 8727
Cienfuegos 43511952
Villa Clara 42207511 Extension: 3323
Sancti Spíritus 41328226 Extension: 105
Avila's Blind 33207360 Extension: 316 and 340
Camagüey 32261703 Extension: 40836
Las Tunas 31377163 (149)
Holguín 24423702 Extension: 50972
Granma 23421932 Extension: 811
Santiago de Cuba 22652501 Extension: 57266
Guantánamo 21323929 Extension: 128
Youth Island 46352500 Extension: 22250

Each municipal and charter unit has its own contact numbers to process any doubts, discomfort or dissatisfaction with the contracted electric service. Cuban Directory currently manages an entire guide with these numbers, however, we amend its general search service with the word UEB or UNE.

For company services, paperwork and residential rates, please refer here.